FAQ's
Frequently Asked Questions (FAQ)
Welcome to the TRENDING-SHOP.IN Help Center! Here are answers to some of the most common questions we receive:
🛍️ Ordering
Q: How do I place an order?
A: Simply browse our products, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your payment securely.
Q: Can I cancel or change my order?
A: Yes, but only within 12 hours of placing the order. Please email us at support@trending-shop.in as soon as possible.
🚚 Shipping & Delivery
Q: Do you offer free shipping?
A: Yes! We offer Free Shipping across India on all orders – no minimum purchase required.
Q: How long does delivery take?
A: Orders are usually delivered within 4–8 business days after dispatch.
Q: Do you ship internationally?
A: Currently, we only ship within India.
📦 Tracking & Orders
Q: How do I track my order?
A: Once your order is shipped, you'll receive a tracking link via email or SMS. You can track it anytime.
Q: I haven’t received my order. What should I do?
A: Please allow the full delivery window. If it’s been more than 8 business days, contact us with your order number at support@trending-shop.in.
🔄 Returns & Refunds
Q: Do you accept returns or exchanges?
A: Yes! We accept returns within 3 days of delivery for damaged, defective, or wrong items. Contact us with photos as proof.
Q: When will I get my refund?
A: Once your return is approved and processed, the refund will be issued within 2–3 business days to your original payment method.
💳 Payments
Q: What payment methods do you accept?
A: We accept UPI, Debit/Credit Cards, Net Banking, and other secure payment gateways at checkout.
📞 Customer Support
Q: How can I contact you?
A: We're here to help! Reach us anytime at support@trending-shop.in.